Quality and environment

Quality - Environment System Manual

Farid Industrie strives to offer its customers excellent solutions in terms of Quality, Environment, Safety, Technological Innovation and Cost. Our objectives are customer satisfaction, attention to stakeholder expectations, the maintenance of a safe and healthy work environment and constant attention to environmental protection.

We aim to achieve these objectives with business management for processes based on decisions resulting from risk assessment, with a system that complies with ISO 9001 standards: 2015 and ISO 14001: 2015.
Quality, Environmental Protection and Occupational Safety form an integral part of our Values and Principles.
Farid Industries aims to be recognised as an excellent and profitable organisation for the development, production, installation and assistance of vehicles, equipment and solutions dedicated to ecology, waste collection and urban hygiene.

The critical success factors of Farid Industrie are:

  • Customer satisfaction through product quality, innovation and the speed and effectiveness of new products and services.
  • Shareholder satisfaction, through constant growth and an increase in constantly managed and monitored profitability.
  • People, through the development of talents, a modern organisation, the minimisation of accidents and the continuous improvement of the work environment.
  • The involvement of workers and their representatives also through information, training and communication, ensuring that they assume their responsibilities regarding compliance with the rules and regulations on the protection of the health of workers and the environment and ensuring that they contribute consciously and actively to the achievement of customer and stakeholder satisfaction.
  • The partnership with suppliers to reduce complexities, the introduction of a streamlined flow and the improvement of performance.
  • Collaboration with external organisations (public administration, control bodies, customers, suppliers, distributors, dealers, authorised workshops, stakeholders) through communication and exchange of information to guarantee quality, environmental protection and health and safety in the workplace.
  • Compliance with the requirements applicable to the company and its products, through the continuous analysis of the activities and the related risk in terms of worker safety, environmental protection and the quality of products, processes and services.
  • The continuous improvement of the management system towards process excellence, through the application of best practice techniques for effectiveness and efficiency, dialoguing and collaborating with excellent businesses on the market.
  • The improvement of the qualitative, environmental and health and safety performance of workers through the analysis of non-conformities, the management of corrective actions, the optimised use of resources and energy, the reduction of waste: appropriate indicators are defined, periodically reviewed and monitored to measure the achievement of the objectives.
  • Decisions and prevention based on risk assessment applied to processes and products to achieve the planned objectives with attention to the context, the needs of the relevant stakeholders and their variation over time.
  • The prevention and minimisation of occupational accidents and illnesses, including the commitment to environmental protection and pollution prevention.
  • The analysis of each incident or dangerous event, dissemination and use of the data collected for a correct review of the risk assessment in order to avoid their repetition.
  • The consideration of aspects related to quality, environmental protection and safety in the design and development of our systems, products, processes and services.

Farid Industrie SpA's Quality, Environment and Safety system contributes to the Group's economic growth, product reliability, customer satisfaction, attention to stakeholder needs, environmental protection and occupational health and safety.
This is possible with the involvement of all company levels, the commitment of our people and adequate investments.

Vinovo, July 2020

Marco Orecchia
Managing Director

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